Our Service and Support Options are Second to None
We have several options to support you. Pick those that are best for you.
Machine Shop Services
Our office hours are from 9:00 am to 5:00 pm CST, Monday through Friday. Your questions/requests are answered by our trained staff. If you need further assistance, we'll get you in touch with the company owner, who designed our products and who has over 30 years of field experience. Complete the Contact Form or simply Email directly.
You can directly phone Perry Hochkammer, the company owner/product designer, at (800) 834-2566. He can answer all your questions, from how to start your business, how to use our products, all the way through mixture designs.
Slabjacking* Course and Certification
We offer a complete slabjacking course, expert testimony, specialized equipment, and consulting. Training is provided by our certified instructor Dave McCallen.
$595 with purchase of equipment
$1,295 without purchase of equipment
The entire course has been designed for the hands-on approach. It is our goal to have all technicians completely understand the basics of slabjacking so they can embark on a long and profitable career in the field.
- Phase one consists of technical data. Theories, equipment, materials, examples of sunken concrete.
- Phase two consists of the operation of equipment, properties, and placement of grout.
This is a fantastic support option! We use Skype and your Skype-enabled device to actually get a look at your job site and its requirements. The service is FREE for customers in an emergency situation who have purchased equipment from us. Contact us for reasonable service charges for all other uses.
$500 Voucher valued at $3,500 or more.
Full Certification $495.
Consultation and Expert Testimony
Training/Consultant- $150.00 (USD) per hour.
Full Machine Shop for all your rebuilding and assembly needs.
*Although the terms "mudjacking" and "mud jacking" are still used, mud is not the preferred material for this process.
Black-Jack Grout Pumps
Sales Room-Rockford, IL
P.O. Box 329
Osage Beach, MO 65065 (800) 834-2566
14 days, depending on the destination. Small parts or accessories will be shipped "best way", with expected delivery dependent upon the destination and customer requirements.
All sales are final. We do not accept return of equipment that has been used. Equipment that has not been used is subject to a 20% restocking charge.
We recognize and respect the importance of maintaining the privacy of our client's personal information. Access to your personal/confidential information is restricted to our employees and agents who need such information to provide you with the best possible products and highest quality of service.
We collect information only to the extent required to conduct business and use it only in accordance with applicable law or in response to your request for a quotation/purchase from us. The information we obtain from you enables us to manage our relationship with you, and provides us with insight to the products and services required to meet your needs.
Disclosure of Sensitive Information:
We will not disclose any personal/confidential information unless we are authorized in writing by our clients to do so, or are required by law to disclose said information.
We may disclose nonpublic personal information as required by law and may disclose such information (if permitted by law) upon the request of a law enforcement agency or presentation of a court order or subpoena.
As allowed by law, we may ask for credit and other consumer reports from consumer reporting companies concerning information you have provided us on an application/quotation request.
Acceptance of Terms: